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2-3 Line Support Engineer

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Job Type

Workspace

About the Role

Requirements

  • Good understanding on the different support ticket lifecycle.

  • Experience in Integration testing including rest service.

  • Ability to analyze logs and apply patches, validate results.

  • Solid Linux understanding.

  • Cloud platform Experience.

  • Good verbal skills - experience facing customer/Internal users.

  • Fluent in English is a must.

  • Experience in defect management tools like JIRA, TFS, etc.

  • Technical and able to work well with Engineers , Customer support.

About the Company

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